Shipping information

DELIVERY OF PRODUCTS AND RELEVANT EXPENSES

The products purchased will be delivered at the address specified by the Customer in the Order within two days or the different term set out in the respective card. TDS reserves the right to accept or not deliveries requested out of the Italian or European borders. Anyhow, for deliveries to be made out of the Italian borders delivery times may change.

The delivery times specified by TDS shall be considered as merely approximate (as they depend on the courier activity) and any delay, or rather possible delivery made with several divided shipments do not authorize the Customer to refuse said delivery and ask for reimbursements or compensations.

On delivery of products, the Customer shall control:
– the number of packs delivered corresponds to the indications in the transport document;
– the packing is intact, neither damaged, nor wet or anyway altered, including in closure materials (adhesive tape or steel strips);
– the packing or the product are not damaged or rather that the number of packs does not correspond to that specified by TDS. Said information shall be immediately reported, by affixing a specific indication in the delivery note to be redelivered to the courier.

Any possible problems concerning physical integrity, correspondence or completeness of products received shall be reported within 7 days of the delivery, according to the procedures provided for by this document and anyhow according to the procedures provided for by the applicable legislation.

With regards to purchase of products delivered from different wholesales it is possible that TDS or the couriers selected plan different deliveries. TDS shall notify the Customer the information of the delivery, in the Order confirmation or by means of subsequent notices.